Effective date: October 13, 2026
These coaching terms add to the app's Terms of Use and privacy policy. Where the two differ, these terms apply to coaching. Coaching is provided by Active Fitness and Nutrition by Samuel LLC ("Active - Fitness & Nutrition", "we", "us").
1. What coaching is
One-to-one coaching inside the app, without calls:
- a training plan built for you, with progression rules;
- calorie and macro targets with a few simple habits, and example days of eating (meals and snacks that fit your targets) that you can adjust;
- a weekly check-in, with your coach's adjustments;
- chat with your coach any time, 7 days a week, with replies within 24 hours;
- a monthly form review of a video you send;
- the app's paid plan, while your coaching is active.
Your first plan is usually ready within 24 hours of your answers. Your coaching comes from the Active coaching team.
2. Who can join
You must be 18 or older.
3. Suggestions, not medical advice
Your coach's plans, targets and feedback are suggestions for healthy adults, not medical advice. Section 6 of the Terms of Use applies to coaching too.
4. Price and billing
Price. Coaching costs $69.99 a month in the United States. Prices in other countries, and taxes, may differ; the App Store or Google Play shows the final price before you confirm.
Billing and renewal. You pay through your Apple or Google account, and we never see your payment details. Coaching renews every month at your price unless you cancel at least 24 hours before the month ends. The store may charge you within those 24 hours.
Your price is kept. If we raise the coaching price for new clients, you keep the price you joined at for as long as your subscription stays active. If your subscription ends and you join again later, the price your App Store or Google Play checkout shows when you rejoin applies. On iPhone, rejoining within 60 days of the end can keep your old price.
5. Early Access
Sometimes we offer Early Access: the first people to start coaching get their first weeks free, for example the first 5 people get their first 8 weeks free.
- How spots are given. First come, first served: while an Early Access spot is open, the next person to start coaching in the app gets it. You do not need to buy anything.
- When a spot opens again. If you leave coaching, your Early Access spot ends and opens for the next person. We look after the five spots ourselves, with no automatic rule. If a spot goes unused, we may end it and offer it to the next person.
- When the free weeks end. Coaching stops unless you subscribe. Nothing is charged automatically. If you subscribe, you keep that price while you stay subscribed (section 4).
- Feedback. We may ask for your honest feedback. We never share anything about you or your coaching without your written consent, and an Early Access spot never depends on feedback, a review or a rating.
6. Cancelling
Cancel at any time in your App Store or Google Play subscription settings. Deleting the app or your account does not cancel coaching. After you cancel, coaching continues until the end of the month you paid for.
7. Refunds
If coaching is not right for you, ask for a refund.
- Google Play: email us and we refund the payment.
- iPhone: Apple handles App Store refunds. Request one at reportaproblem.apple.com and email us as well. When you ask us to support it, we tell Apple four things: that you agreed, that the purchase was delivered, that a sample or trial was available, and that we support a full refund. We send nothing about how you used coaching. You can tell us to stop at any time.
When a payment is refunded, coaching for that month ends. We may refuse coaching to anyone who repeatedly buys and refunds, or who uses several accounts to do so.
8. Your part
Answer the intake and check-ins honestly, train within your limits, and tell your coach about any pain, injury or change in your health. You decide what you do. You accept the risks described in section 6 of the Terms of Use.
9. Chat, photos and videos
You can send your coach messages, photos and videos, such as a form video or a progress photo. They are seen only by your coaching team and used only to coach you. We never share or publish them without your written permission. The privacy policy explains how they are stored and deleted.
Be respectful. Do not send threats, harassment, sexual content, or anything illegal. You can report or block a message in the app. We may end coaching, and report illegal content, when these rules are broken.
10. When coaching ends
We may pause or end coaching:
- if you break these terms;
- if it would not be safe to keep coaching you;
- if we stop offering coaching.
If we end it for a reason other than you breaking these terms, we refund the rest of that month. On iPhone, we ask Apple to refund it.
11. Liability and disputes
Sections 12 to 15 of the Terms of Use apply to coaching: the disclaimer of warranties, the limitation of liability, indemnification, and Oklahoma law and courts. For coaching, the limit of our total liability is the greater of $50 or what you paid for coaching in the 12 months before the claim. Nothing in these terms limits liability that the law does not allow to be limited.
12. Changes and contact
We will post any update here with a new effective date. For significant changes, we tell you in the app before they apply. Questions: ActiveFitnessHelp@activefitnessnutrition.com