This page is for the app Active - Fitness & Nutrition by Samuel Fipps (package com.LiftLogger on Google Play, id 6479223870 on the App Store).
1. Delete inside the app
- Open the app and sign in.
- Go to Settings, then Delete Account.
- Read the confirmation message, then tap Yes, Delete.
- Confirm your sign-in if asked (Android and iOS require a recent login for security).
What this removes. Your sign-in (the account you use to open the app). Your workouts, meals, water and weight are saved on your phone, not on our servers; deleting the app from your phone removes them.
What we remove for you. Your profile, goals and streak are kept with your sign-in. Email us after deleting the account, or instead of it, and we remove them within 7 days.
2. Request deletion by email
If you no longer have the app installed, or cannot sign in, email ActiveFitnessHelp@activefitnessnutrition.com from the address linked to your account with the subject line "Delete My Active Account". We verify that the address matches the account and remove the sign-in and the profile, goals and streak within 7 days.
3. What stays
Nothing that identifies you. Crash reports and screen-view analytics are collected without your name or email and are kept only as aggregated statistics (for example, how many people opened a screen in a month). Purchase records stay with Apple or Google under their own policies.
4. Reversing a deletion
Deletion is permanent. You can create a new account at any time, but the profile, goals and streak of the old one are gone. Logs saved on your phone are unaffected unless you delete the app.